“BPMInstitute.org defines Business Process Management (BPM) as the definition, improvement and management of a firm’s end-to-end enterprise business processes in order to achieve three outcomes crucial to a performance-based, customer-driven firm: 1) clarity on strategic direction, 2) alignment of the firm’s resources, and 3) increased discipline in daily operations” (Tom Dwyer)
It could be suggested that many companies in todays’ market looking to improve their business would be attracted to this definition of BPM, Clarity of strategy, alignment of resources & increased discipline all infer that BPM will tighten up the existing structures rather than change them all together – this would be an attractive option to a company wanting improvements but needing to keep costs low.
BPM would also be more suited to a smaller company in which huge changes are not necessary or suited to a company which had allowed processes to develop rather than invented them, in this case implementing BPM could quickly identify if those processes were fit for purpose.
See Table below for a breakdown of the differences between BPM & BPR – (http://www.alagse.com)
BPR as discussed here https://sopinion8ed.wordpress.com/author/cmcoughlan/ is much more radical but will produce more quantitative results than BPM.
What do you think are the differences between BPM & BPR?
Marked difference between BPR and BPM | ||
Aspect | BPR | BPM |
Level of change | Radical, one step change | Evolutionary & continuous |
Time taken for implementation | Long | Short time and smooth takeover |
Starting point | Drawing board | Current processes and automation levels |
Implementation | Huge effort required for the disruptive change | Incremental |
Expanse | One major process at a time | Flexible – simultaneously across one or more / small or major processes |
Methodology | Redesigning of business processes | Process and decision models |
Enabling technology | Primarily IT | Primarily process technology |
Involvement | Business and process experts | Process experts and all related people |
Risk | High | Low |
Outcome | Drastic | Incremental improvement |
Cultural issues | Major concern | Not much concern |
Implementation stress and concern | High | Low |
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