What is Business Process Management?

13 Nov

Business Process  Management is  a way  of  looking  at  and  controlling  the  process  that  are  present  in an organization.  It  involves a set of activities that will accomplish a specific organizational goals. Although Business Process Re-engineering(BPR) is a one-time effort, forcusing on identifying strategic business process that need radical change, organizations also have many business processes and support processes that must be constantly revised to keep the business competitive.

Changes in business models, new industry requirement, customer expectations can pose multiple process-related problems that continually confront organizations. Business Process Management is a systematic approach to making an organizations workflow more effective, efficient, and capable of adapting to an ever changing environment.Ref: Margaret Rouse.

Business Process Management enables organizations to manage incremental process changes that are required simultaneously in many areas of the business. It enables organizations to make continual improvements to many business processes  simultaneously and to use processes as the fundamental building blocks of corporate information systems.Ref:www.wikipedia.org

BPM includes workflow management, business process modeling, quality management etc. Companies practicing business process management use process mapping tools to identify and document existing processes and to create models of improved processes that can then be translated into software systems. The process models might require entirely new systems or could be based on existing systems and data.

Business Process Management software tools automatically manage processes across the business, extract data from various sources and databases, and generate transactions in multiple related systems. BPM is an effective methodology to use in times of crisis to make sure that the processes are efficient and effective, as this will result in a better and more cost efficient organizations. BPM may also consist of the following steps: analyze, re-design/model, implement, monitor, manage and automate. The steps will assist managers to understand the current situation and the design and implement a better one.Ref:IBM, high performance,cost effective enterprise business analysis.

BPM should not be a onetime exercise. It should involve a continuous evaluation of the processes and include taking actions to improve the total flow of processes.


3 Responses to “What is Business Process Management?”

  1. ismisetusa November 14, 2012 at 12:14 am #

    Do you think that process reengineering methods can have seriously negative impacts on the company, and how would firms prevent such disadvantageous results

  2. jerryp123 November 29, 2012 at 8:22 pm #

    Ofcourse, implementing a BPR can results in a complete failure, if it is not implemented properly. Many unsuccessful attempt has failed due to lack of knowledge of which areas should changes be made. In order to avoid failure, firms should first of all try to identify the changes that needs to be made, which should include the overhaul organizational structure, management systems, employee responsibilities, performance measurement etc.Firms must also try to examine how strategy and rengineering complement each other by learning to quantify strategy interms of cost, milestone, time tables by accepting ownership of the strategy throughout the organization, accepting the organization’s current capabilities and process realistically. Once this is done, firms must also make sure they monitor and try to improve on the process continously.

  3. I Radgile December 14, 2012 at 11:33 am #

    Amazing post, have book-marked it for further references. We are in the similar niche and helping the organizations in simplifying their business processes. We have got way powerful BPM system and would like you to have a look for further understanding on the same. Thanks a lot

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